FAQ
Common project questions
Can the machine be customized?
Yes. Cabinet size, dispensing structure, screen, lighting, payment, branding and software interface can be configured based on the project.
Do you support global payment?
We can discuss card, QR, mobile payment and regional payment options depending on the destination country.
What information is needed for a quotation?
Product type, target location, machine functions, quantity, branding needs and destination country.
Do you provide after-sales support?
We provide setup guidance, remote technical support and spare parts recommendations for long-term operation.
What product categories are available from the current catalog?
The uploaded catalog includes souvenir vending, wishing ribbon and pendant machines, Buddhist card dispensers, AI fortune kiosks, game blind box machines, rain gear vending, scenic map machines, temple supply machines, phone charging stations, repellent spray stations and rental stations.
Can a machine support both paid vending and free claiming?
Yes. Many catalog machines are designed around scan-to-pay operation and can also be configured for free vend, follow-to-claim or promotion modes when the business model requires it.
Can you adapt voltage and language for export?
Yes. The catalog machines are commonly planned around 220V and export voltage can be discussed by destination country. Screen language, instructions and product labels can also be localized.
How do I choose between a vending machine, kiosk and rental station?
If the project sells physical products, choose a vending or dispensing structure. If it needs user interaction, choose a touchscreen kiosk. If it rents and returns assets, choose a locker or sharing-station structure.
Can you build machines for irregular products?
Yes. Product dimensions, package shape, weight and dispensing risk are checked first. We then plan channels, pushing method, hanging method, cutting mechanism, lockers or custom modules.
Do you provide product images and UI branding before production?
We can align cabinet appearance, logo placement, exterior graphics, screen content and basic UI direction before production so the machine fits the venue and brand.